EFOS Academy launch: Empowering users and building community

Last week marked an exciting milestone for Evoke as the official launch of EFOS Academy took place with our debut Administrator Training Course. Designed for administrator-level users of EFOS Training, the day brought together our 2025 cohort for a hands-on, in-depth learning experience. With a comprehensive syllabus focused on core functionality, the session was all about equipping users with the knowledge and confidence to get the most out of EFOS – every day.

And speaking of getting the most out of EFOS – that’s exactly what EFOS Academy is here for. More than just a training programme, it’s our commitment to empowering users with the skills, insight, and confidence they need to unlock the full potential of EFOS. Through proven best practices, hands-on learning, and shared expertise, EFOS Academy is designed to build not just knowledge, but a connected and inspired community of users.

Shaped by you: learning built around real needs

From the outset, EFOS Academy has been shaped by user feedback. The content of each session was built around what our clients have told us they need: whether that’s clarity on day-to-day tasks, or confidence with complex workflows. We designed the day to address exactly that.

Throughout the day, participants shared their thoughts, asked great questions, and offered valuable insights that sparked discussion and learning for everyone involved. Here’s what some of them had to say:

“Excellent trainers. Well paced and very clear.”
“It was the best way to teach me as an initial trainee”
“All trainers engaging and knowledgeable.”
“Thank you to all the Evoke team a really beneficial event.”
“Just a big THANK YOU ALL”
“Excellent presentation and explanations from all presenters.”

We were thrilled to see so much engagement and collaboration – this is exactly what EFOS Academy was created for.

A moment to celebrate

We wrapped up the day with a well-earned graduation ceremony, recognising each participant for successfully completing the course. Everyone left with more than just new knowledge – each attendee took home a bag full of goodies and a personalised certificate as a small thank you for being our first EFOS Academy cohort.

Goodie bags and certificates were presented to our airline delegates.

What’s next for EFOS Academy?

The launch of EFOS Academy is just the beginning. We’re already planning future training sessions to continue supporting our users in getting the most from EFOS. Whether you’re new to the platform or looking to deepen your expertise, there’ll be something for everyone.

Interested in hosting an on-site EFOS Academy session for your team?

We’d love to hear from you.

Product implemented

EFOS Training - the airline training management system designed to automate and centralise crew training delivery.

Before EFOS

Air Malta was struggling with a leave management process that was highly complex and labour intensive. Each leave request had to be processed manually, which meant pilots and cabin crew were forced to wait a long time to get confirmation of their leave.

 

After EFOS

EFOS Leave replicated the airline’s custom validation rules in the new digital platform. This made the transition smoother, as these rules were already accepted by both union representatives and crew members.

 

What they said

“The project was delivered very swiftly, enabling Air Malta’s team to quickly realise the benefits of the new software. The team at Evoke were committed and totally onboard for this project. The system was easy to understand, and help was always found along the project.”
Caroline Zammit

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