Ascend Airways choose EFOS Leave

Ascend Airways choose EFOS Leave to automate their vacation management and enhance crew transparency and control

We are incredibly pleased to share that Ascend Airways has selected EFOS Leave to play a central role within the airline’s operations at a time when efficiency is key and operational readiness is vital.

James Cartwright, Senior Commercial Manager said: “When new airlines emerge into this increasingly tough environment, it’s essential they have the right solutions in place for the execution of their flight operations and also to support the teams responsible for delivering them.”

“I’m always proud when we start a new collaboration but even more so when we have the opportunity to support a young airline as they grow and evolve.”

EFOS Leave is a unique cloud-based leave request and vacation management system that automates the handling of complex, large-volume bidding windows, allocating requests within seconds.

Ascend Airways’ decision to implement EFOS Leave reflects their commitment to investing in the most effective technology and demonstrates how much they value the fair and transparent allocation of leave and vacation time for their workforce.

Ross Titchiner, Head of Operations at Ascend Airways, commented, “We’re thrilled to partner with Evoke by choosing EFOS Leave. We’re a growing airline, committed to innovation. When we acquire products to support our operation, they have to fit these criteria. We’ve seen the positive impact afforded other airlines (also our customers). We’re excited about the opportunity to streamline our aircrew leave processes. We look forward to smooth implementation with the support of the team at Evoke. We anticipate a significant improvement in efficiency and transparency for our crew.”

We’re excited about the opportunity to streamline our aircrew leave processes. We look forward to smooth implementation with the support of the team at Evoke.

About Ascend Airways

Ascend Airways, established in 2023 and headquartered in the United Kingdom, is a subsidiary of Avia Solutions Group, the world’s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider. The business was established to provide locally based aircraft and crew to meet the requirements of UK-based airlines, tour operators, charter brokers, government departments, and NGOs.

Operating a modern fleet, including Boeing 737-800 and Boeing 737 MAX 8 aircraft, Ascend Airways prioritises safety, reliability, and sustainability, aligning with the UK’s Jet Zero strategy to reduce emissions and noise. 

About Evoke Systems Limited

Evoke Systems Limited has been delivering innovative cloud-based solutions to the aviation industry for over 20 years, specialising in crew training, leave management, shift handover and incident management, and document management. Serving airlines, cargo and low-cost carriers, private charters, and the wider aviation industry across the globe, Evoke helps to streamline and automate processes, improve workflows, and ensure compliance. 

By supporting stretched departments with effective tools that leverage automation and powerful data insights, Evoke empowers teams to work safely, and with greater organisation and efficiency. Their proven platform, EFOS, enables users to stay informed, motivated, and operationally ready. 

Product implemented

Before EFOS

Air Malta was struggling with a leave management process that was highly complex and labour intensive. Each leave request had to be processed manually, which meant pilots and cabin crew were forced to wait a long time to get confirmation of their leave.

 

After EFOS

EFOS Leave replicated the airline’s custom validation rules in the new digital platform. This made the transition smoother, as these rules were already accepted by both union representatives and crew members.

 

What they said

“The project was delivered very swiftly, enabling Air Malta’s team to quickly realise the benefits of the new software. The team at Evoke were committed and totally onboard for this project. The system was easy to understand, and help was always found along the project.”
Caroline Zammit

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