Air Malta sign with Evoke Systems for EFOS Leave Management Suite

Air Malta, the national airline of the Maltese Islands, has signed a 5-year agreement with Evoke for the EFOS Leave Management Suite. Replacing the current manual paper-based system currently used by the airline for their vacation leave booking processes, EFOS Leave will streamline the leave bidding process for their Pilots and Cabin Crew through immediate and prioritised bidding windows. The system will provide deterministic validation of their staff leave rules, delivering a judicially fair and transparent process to support and boost staff morale.

The intuitive user interface of EFOS Leave will provide Air Malta with a seamless end user experience, allowing them to book, amend and cancel their leave via one easy to use platform, giving them quicker feedback on their bids and democratising the entire leave management process. The system will also provide administration teams with powerful opportunities for data analysis, allowing for valuable extraction of data to assist with trend spotting and effective resource scheduling to improve commercial operating efficiency by avoiding staff shortages and levelling fluctuating demand. 

EFOS Leave will encompass bespoke validation rules in line with Air Malta’s current procedures, applying these in a just and deterministic manner throughout the leave booking process. This project will also see Evoke and Air Malta collaborate to introduce an innovative new method of integration between EFOS and Air Malta’s internal rostering and crew HR systems, allowing for increased operating efficiencies for their flight operations team.

Evoke co-founder and CTO Dr Craig Howard said:

The EFOS Leave Management Suite is always a great solution to implement, as airline staff react so positively to the fair, transparent and rapid response they see with their leave requests. We are delighted to welcome Air Malta on board, and very much look forward to continuing and growing our relationship with this exciting airline as the project continues.

Air Malta is a point-to-point airline transporting mainly leisure-based customers to the Maltese Islands. The airline started operations on the 1st April 1974 to seven scheduled services across Europe with two wet-leased aircraft. The airline now operates a fleet of seven Airbus A320 aircraft (four of which are A320neo) to 20 scheduled destinations in Europe. Over the course of its history, it transported over 57 million passengers safely to and from Malta.

For more information on Air Malta, click here

Product implemented

Before EFOS

Air Malta was struggling with a leave management process that was highly complex and labour intensive. Each leave request had to be processed manually, which meant pilots and cabin crew were forced to wait a long time to get confirmation of their leave.


After EFOS

EFOS Leave replicated the airline’s custom validation rules in the new digital platform. This made the transition smoother, as these rules were already accepted by both union representatives and crew members.


What they said

“The project was delivered very swiftly, enabling Air Malta’s team to quickly realise the benefits of the new software. The team at Evoke were committed and totally onboard for this project. The system was easy to understand, and help was always found along the project.”
Caroline Zammit