EL AL Israel renew contract with Evoke

EL AL Israel renew contract with Evoke

EL AL Israel renew contract with Evoke.

Evoke is pleased to announce the renewal of its contract with EL AL Israel Airlines, continuing a partnership that began in 2013. Over the years, Evoke has provided a range of software solutions through its EFOS platform to assist EL AL with delivering its operational requirements. The recent renewal reflects our ongoing collaboration and dedication to support their evolving needs in the future.

About EL AL Israel Airlines

EL AL was founded in 1948 as Israel’s national carrier and operated its first scheduled flight in 1949. In 2003, EL AL went public and issued stocks on the Tel Aviv Stock Exchange.

Today EL AL, along with San D’or, subsidiary of EL AL – serves more than 55 international destinations in more than 35 countries

EL AL offers a full Boeing fleet of 45 aircraft.

EL AL’s Head Office is located at Ben Gurion Airport. EL AL embodies Israel’s values of innovation and caring and is known for its genuine Israeli hospitality thanks to our employees.

EL AL received a Five Star rating in the Inflight Service category in the APEX Official Airline Ratings 2022, 2023 and 2024 awards.

In 2023 EL AL hosted 5.5 million passengers on board. EL AL frequent Flyer Club “Matmid” have more than 3 million members.

About Evoke Systems Limited

Founded in 2003 by Captain Mark Linney and Dr Craig Howard, Evoke provide trusted, innovative, and scalable software solutions exclusively to the worldwideprem aviation sector across flight operations, crew training, leave management, and document management.

Find out more about Evoke

Product implemented

Before EFOS

Air Malta was struggling with a leave management process that was highly complex and labour intensive. Each leave request had to be processed manually, which meant pilots and cabin crew were forced to wait a long time to get confirmation of their leave.

 

After EFOS

EFOS Leave replicated the airline’s custom validation rules in the new digital platform. This made the transition smoother, as these rules were already accepted by both union representatives and crew members.

 

What they said

“The project was delivered very swiftly, enabling Air Malta’s team to quickly realise the benefits of the new software. The team at Evoke were committed and totally onboard for this project. The system was easy to understand, and help was always found along the project.”
Caroline Zammit