Cyprus Airways choose EFOS Documents

We are thrilled to announce that Cyprus Airways has taken a significant step towards enhancing their flight operations by selecting EFOS Documents as their preferred document management system.

This decision marks the beginning of a promising collaboration that’s set to improve the way Cyprus Airways manages and distributes crucial documentation.

Ensuring critical operational information gets to the right people at the right time is essential in any airline. EFOS Documents offers a seamless way to distribute vital documents to a global workforce quickly and efficiently, providing a simple way for crew to access it whenever and wherever they need it.

James Cartwright, Senior Commercial Manager at Evoke said ‘We are honoured to have been chosen by Cyprus Airways as a trusted partner and look forward to working closely together, driving improvements and efficiencies by extracting the very most from our EFOS products’.

Paul Sies, CEO at Cyprus Airways said ‘As a flag carrier airline, Cyprus Airways is growing in size. We are continuously evolving to be competitive in our market and above all, to ensure we deliver consistent and reliable flight schedules for our increasing customer base. Being able to access and leverage the most powerful technologies and trusted partners is vital for our continued growth and with the Evoke team and EFOS DocStore, we feel confident that we covered both bases and look forward to embedding this technology across our business’.

About Cyprus Airways

Cyprus Airways, an iconic airline brand, resumed operations In July 2016, Charlie Airlines Ltd emerged victorious in a competitive tender, securing the rights to the esteemed Cyprus Airways brand for a decade. This milestone was celebrated with the signing of an agreement with the Ministry of Finance of Cyprus, setting the stage for our enduring legacy.

In July 2018, Cyprus Airways achieved a significant milestone by successfully passing the International Air Transport Association (IATA) Operational Safety Audit (IOSA), a testament to our unwavering dedication to the highest standards of operational safety. Just a few months later, in October 2018, we proudly joined the esteemed International Air Transport Association (IATA), further enhancing our commitment to global aviation excellence.

In December 2021, a pivotal moment in our history unfolded as Arcosjet acquired a portion of Cyprus Airways shares, foreshadowing an exciting future. Fast forward to November 2022, and Arcosjet has acquired 100% of the airline, ushering in a new era of growth, innovation, and customer-focused service. Under the stewardship of Arcosjet, Cyprus Airways continues to uphold its long-term goal—to be a catalyst for tourism growth in Cyprus and a beacon for local travellers, offering a world of possibilities. Our commitment to expanding horizons remains steadfast as we embark on this thrilling journey together.

Based at the vibrant Larnaca International Airport, Cyprus Airways operates with a passionate team of over 150 professionals. Cyprus Airways flights are operated on Airbus combination of A320 and A220 aircraft, the former offering 168 Economy Class seats and 8 Business Class Seats while the latter offers 110 economy seats and 12 high-end business class, ensuring a comfortable and enjoyable journey for every traveller across 19 destinations to Europe, Middle East, and beyond.

As we usher in this new era with our A220 fleet, Cyprus Airways reaffirms its pledge to environmental stewardship. We are excited to embark on this journey towards a more sustainable future, where the skies are not just a destination but a responsibility we all share.

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Product implemented

Before EFOS

Air Malta was struggling with a leave management process that was highly complex and labour intensive. Each leave request had to be processed manually, which meant pilots and cabin crew were forced to wait a long time to get confirmation of their leave.


After EFOS

EFOS Leave replicated the airline’s custom validation rules in the new digital platform. This made the transition smoother, as these rules were already accepted by both union representatives and crew members.


What they said

“The project was delivered very swiftly, enabling Air Malta’s team to quickly realise the benefits of the new software. The team at Evoke were committed and totally onboard for this project. The system was easy to understand, and help was always found along the project.”
Caroline Zammit