COVID-19: The EFOS TMS Licence Validity Extension Solution

Having training data within a training management system is crucial when you need to react with critical real-time data to facilitate rapid decision making.

Alongside our trusted clients we have been monitoring the regulatory changes regarding aviation license extensions across the world. Many of our customers have already been in touch requesting amendments to rules and validity periods during this new exemption period.

The aviation industry has been hit hard by the unprecedented impact COVID-19 has had on the world’s economy. During these difficult times, many airline training teams are unavailable to assist with licence extension administration. Here at Evoke, we have supported Training Management Teams with rapid, efficient and accurate data to allow them to quickly make informed decisions. These new solutions for our customers have been turned around within 24-48 hours.

In a recent series of digital webinars, IATA and industry leaders have stated that periods of crisis are about making the best decisions and minimising damage. Through the EFOS Training Management Suite, we have introduced a digital solution to deliver quick and immediate results, helping our customers to overcome some of the operational challenges caused by this pandemic. Through our customers, EFOS is approved for use within several different regulatory bodies, including the CAA, IAA, GCAA and the CAAI.

We were also proud to be able to support the innovative e-LPC project that ex-Flybe Training Managers and Trainers created for their Pilots back in April. You may have seen the extremely positive feedback about this scheme on LinkedIn. Through this experience and discussions with our clients, we decided to put together a specific Covid-19 Validity Licence Extension self-serve solution within our EFOS Training Management Suite.

Our proposal includes a dedicated form or course that allows Training Managers to selectively update the qualifications for their users based on the extensions available. This is supplemented by a number of analysis reports available within our query engine module that will allow monitoring of users within the extension period. Audit reports showing where these extensions have been granted can then be used to enable reporting to the airline’s regulatory authority and inspectors. Clients utilising our DocStore can use this to host and distribute training materials, whilst the exams module can be used for online remote assessments. Dashboards provide a holistic overview and visual representation of each airlines extension process, enabling Training Mangers to track the movement of dates and assist the re-balance of the training programme when operations recommence.

Licence Validity Extension Solution

Licence Validity Extension Solution

We would like to say a special thank you to all of the Training Managers within our airlines for working with us on this solution. A special thanks also has to go to Flybe who were altruistic in helping their wonderful staff through difficult times. Finally, we would like to thank Captain Steve Deverall who has joined the Evoke team to help us with such projects alongside enhancing our EBT offering.

From all of us here at Evoke, we hope you are all flying to brighter horizons again soon.

Product implemented

Before EFOS

Air Malta was struggling with a leave management process that was highly complex and labour intensive. Each leave request had to be processed manually, which meant pilots and cabin crew were forced to wait a long time to get confirmation of their leave.


After EFOS

EFOS Leave replicated the airline’s custom validation rules in the new digital platform. This made the transition smoother, as these rules were already accepted by both union representatives and crew members.


What they said

“The project was delivered very swiftly, enabling Air Malta’s team to quickly realise the benefits of the new software. The team at Evoke were committed and totally onboard for this project. The system was easy to understand, and help was always found along the project.”
Caroline Zammit